Survey: 8 out of 10 Greeks Willing to Use Cashless Payments in Public Transportation

The survey carried out by the National Technical University of Athens on behalf of Visa which examined the Greek preferences regarding digital payments in Public Transportation

Eight out of ten Greeks said they are willing to use cashless payments in Public Transportation, according to a survey carried out by the National Technical University of Athens on behalf of Visa which examined the Greek preferences regarding digital payments in Public Transportation.

The findings revealed that 70% of the respondents would use Public Transportation more frequently if such a service were more readily available, while one in two already chooses to purchase their tickets with a card.

A substantial percentage of around 80% stated that they would be quite or very satisfied if this service were available.

Currently, 30 cities across Greece have already activated contactless payments on urban buses (tap & ride), both on the mainland and on islands, where passengers can pay and access Public Transportation ticket-free with their bank cards (debit/credit/prepaid) or activated devices (smartphone/smartwatch).

Those questioned in the survey highlighted the most notable advantages of adopting swipe-and-ride systems as speed (29%), convenience (23%), and the ability to use Public Transportation without cash (21%).

The survey showed that those who did not use Public Transportation opted for private vehicles (70%), citing inconsistency and delays (27%), inadequate line availability (18%), and lack of comfort or safety (16%) as the main reasons for avoiding the means of public transport.

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