The Greek government’s drive to digitize public administration, aimed at reducing bureaucracy and easing citizen access to information, continues with a special focus on reforming the National Social Security Fund (EFKA).
Efforts to unify EFKA’s 88 separate databases into a single system are underway, according to Greece’s Deputy Minister of Labor and Social Affairs, Panos Tsakloglou.
Tsakloglou notes that the government is developing a new integrated information system (KEAO) and digitizing the insurance history of all insured individuals, according to an article at OT.gr.
Once these initiatives are completed, Greece’s workers will be able to access their pension applications, work credits, and social security information directly from their mobile phones.
This will be a significant improvement from the existing bureaucratic and complex system, which compells some to even hire social security consultants just to determine their work credits and benefits.
About KEAO & The Digitization of Insurance History
The article from OT reveals that EFKA’s multiple databases are being consolidated into a single system called KEAO.
This will allow Greek workers to track their pension application status and identify the staff member handling their file. EFKA employees across the country will also work from a unified system with streamlined data access.
The digitization of work credits for insured individuals (prior to 2002) will enable workers to access their complete insurance profile, including all work credits and total insurance period, online.
Once these projects are completed, insured citizens will gain immediate information about their accrued pension amount based on their age, earnings, and work credits.
Additionally, all paper archives from the funds integrated into EFKA in 2016 will be available online, significantly reducing the time required for pension application approvals.
